The most preferential method of communication over the internet for many years! Email being the most popular way to communicate nowadays, we wouldn't be Epic not to support it!
Sales & Billing
Technical Support
Suggestions, Comments & Complaints
Abuse & Legal
Webmaster
Hours
Mon-Sat ~ 1pm to 11pm | Sun ~ Closed | London GMT ~ Times can vary
Instant Messaging
As the second most favourited method of communication, we provide also the feature of talking through Instant Messaging via many providers to suit all customers!
Discord
COMING SOON!
Facebook
Hours
Mon-Sat ~ 1pm to 11pm | Sun ~ Closed | London GMT ~ Times can vary
Helpdesk Ticket System & Knowledgebase
The most popular feature for support is our Ticket System, managed by our very own Helpdesk & Support Center. Customers can open their own tickets and log their requests remotely!
click here
Hours
Mon-Sat ~ 1pm to 11pm | Sun ~ Closed | London GMT ~ Times can vary
Live Chat
Lastly, our personal favourite feature, we use a Live Chat Support option to give our customers the easiest and best way to talk to us instantly without having to wait! To enter our live chat, look for the speech bubble button at the bottom right of this page! (It will be greyed out if we are currently not online)
Hours
Live Chat opens on availability