Contact & Support

Find all of our support methods listed below.


The most preferential method of communication over the internet for many years! Email being the most popular way to communicate nowadays, we wouldn't be Epic not to support it!
Sales & Billing: [email protected] Technical Support: [email protected] Abuse & Legal: [email protected] Suggestions, Comments, Complaints & Webmaster: [email protected]

Billing Ticket System

The most popular feature for support is our Ticket System, managed by our very own Helpdesk & Support Center. Customers can open their own tickets and log their requests remotely!
Click here to access Ticket Support

Instant Messaging

As the second most favourited method of communication, we provide also the feature of talking through Instant Messaging via many providers to suit all customers!
epichosts EpicHosts

Live Chat

Lastly, our personal favourite feature, we use a Live Chat Support option to give our customers the easiest and best way to talk to us instantly without having to wait!

To enter our live chat, look for the speech bubble button at the bottom right of this page!

Hours: Live Chat opens on availability